Terms and Conditions

01 Introduction

Welcome to trustntradeuae.com (the "Site"), owned and operated by TNT Impex General Trading LLC, a company registered in the United Arab Emirates (trading as Trust & Trade). By accessing or using this Site, you agree to be bound by the terms and conditions set out in this User Agreement ("Agreement").

We reserve the right to modify this Agreement at any time without prior notice. Your continued use of the Site following any changes constitutes acceptance of those changes. We recommend checking this page periodically.

02 Permitted Use & Conduct

You may access this Site for lawful business inquiry purposes only. By using the Site, you agree to the following:

• All information you submit through any contact or inquiry form will be accurate, current, and complete.
• You will not attempt to access the Site through automated, deceptive, or unauthorised means.
• You will not engage in any activity that disrupts, interferes with, or damages the Site's servers, infrastructure, or functionality.
• You will not attempt to copy, reproduce, scrape, or commercially exploit the Site's content or structure without our written permission.
• You will not use the Site to transmit spam, unsolicited communications, malicious code, or content that is unlawful, defamatory, or otherwise harmful.

Any breach of these conditions may result in immediate termination of your access to the Site and, where applicable, referral to relevant law enforcement authorities.

03 Intellectual Property

All content on this Site — including but not limited to text, graphics, logos, icons, images, animations, page layouts, and source code — is the intellectual property of TNT Impex General Trading LLC or its content licensors, and is protected under applicable UAE and international copyright and trademark law.

Unauthorised reproduction, distribution, modification, or transmission of any content on this Site — in whole or in part — is strictly prohibited without our express written consent.

04 Third-Party Brands & Product Names

Trust & Trade operates as a B2B international FMCG trading company and may reference product names, brand names, logos, and trademarks on this Site for the purposes of identifying goods we source and supply.

All third-party product names, logos, and brands referenced on this Site remain the exclusive property of their respective owners. Any such reference does not imply endorsement of Trust & Trade by those brand owners, nor does it imply any authorised partnership, distributorship, or agency relationship unless explicitly stated in writing.

05 Privacy

Your privacy is important to us. Any personal information you provide through this Site — such as your name, company, email address, or phone number via our contact or inquiry forms — will be used solely to respond to your enquiry and to conduct our legitimate B2B business operations.

We do not sell, rent, or trade your personal information to third parties. We may retain records of communications for internal business and compliance purposes. By submitting your information through this Site, you consent to its use for the purposes described above.

For a detailed explanation of how we handle your data, please refer to our Privacy Policy.

06 Disclaimer of Warranties

This Site and all content within it are provided on an "as is" and "as available" basis. TNT Impex General Trading LLC makes no representations or warranties of any kind, express or implied, including but not limited to:

• That the Site will be uninterrupted, error-free, or free from viruses or other harmful components.
• That any information on the Site is complete, accurate, or up to date at the time of access.
• That the Site or its content will meet your specific business requirements.

Nothing on this Site constitutes professional, legal, or commercial advice. You should not rely solely on the information provided here when making business decisions.

07 Limitation of Liability

To the fullest extent permitted by applicable UAE law, TNT Impex General Trading LLC, its directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use of, or inability to use, this Site or its content.
• Any errors, inaccuracies, or omissions in the content of this Site.
• Unauthorised access to or alteration of your submissions or data.
• Any third-party conduct or content linked from this Site.

Where liability cannot be excluded by law, our total liability to you shall not exceed AED 500.

08 Termination of Access

We reserve the right, at our sole discretion, to suspend or terminate your access to this Site at any time, with or without notice, for any reason including breach of this Agreement. Upon termination, your right to use the Site ceases immediately.

09 Governing Law & Jurisdiction

This Agreement and any dispute arising out of or in connection with it shall be governed by and construed in accordance with the laws of the United Arab Emirates, specifically the laws applicable in the Emirate of Dubai.

Any disputes shall be subject to the exclusive jurisdiction of the Dubai Courts. By using this Site, you irrevocably submit to that jurisdiction and waive any objection to venue or inconvenient forum.

10 Contact Us

If you have any questions regarding these Terms of Use, please contact us: